Desrue Low

It was after World War II, and soldiers from around the world were joining forces with the elite french foreign legion to test their courage through mud, sand, and brush. With their mottos "Legio patria nostra"—"The legion is our country", Palladium answered the call for a shoe that was as tough as its members, creating the Palladium Pallabrousse boot in 1947 and later the Pampa in 1949. They were comfortable, they were resistant, and they made history as part of the uniform for one of the world's most legendary forces.

For more than 70 years, the brand has been making footprints in history as the trusted choice for explorers of all stripes. As athletes play faster, artists dream bigger, and brave citizens fight for justice and a freer world, we're on the side of those who want to challenge the status quo. From the artist's studio to underground raves, from the battlefield to the frontiers of scientific discovery — ever since making our first pair of boots, Palladium has stayed at the heart of the action, serving bold individuals who dared to reshape our world.

SHIPPING | DELIVERY

Our shipping/delivery partners are:

Domestic (within UAE) - UPS & Quiqup

International (outside UAE) - UPS, FedEx & DHL 

Shipping expenses are calculated at the time of checkout. 

All orders are shipped on a DDU basis (delivery & duty unpaid).  The Shipping and Handling fees include the packing, freight charges, export taxes and insurance but not customs &/or clearing charges in the receiving country.

SHIPPING

Our packing and shipping facility is open 5 days a week, Monday through Friday, from 9 am to 6 pm GMT+4 (excluding national holidays).  Orders are typically dispatched within 1-3 working days and all shipments are fully trackable.

For more information on our Shipping Policy please click here.

RETURNS

Returns are accepted within 30 days of receiving your order as long as the product is in perfect condition and refunds are issued within 10 business days from our side and it may take additional time for your bank or credit card company to process and post the refund from their end too.

To return your purchase you can submit a product return request directly through your customer account by logging in here and wait for our approval and instructions on how to proceed.

Items not eligible for return:

• Undergarments
• Swimwear with their hygiene sticker moved/removed
• Beauty/Grooming products (perfumes, make up, nail polish, lotions, sprays, aerosol cans)
• Books
• Items bought on sale
• Product's not purchased from us
• Items which are used, had their original tags removed &/or are not in their original packaging &/or missing their certificates of authenticity they were sent with &/or missing any additional items which were sent with the item (for example: extra shoe laces).

For more information on our Returns Policy please click here.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.